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Privacy Policy – Elements Art Classes

At Elements Art Classes we know that privacy and security is a major concern. We have set out the procedures we use for safeguarding your personal data. Please read this Privacy Policy carefully. We will notify you when our Privacy Policy is updated. This privacy policy adheres to the guidance set out by The EU General Data Protection Regulation (GDPR)

Elements Art Classes Privacy Promise

Elements Art Classes are dedicated to safeguarding your privacy online. We will only collect, store, and use your personal information for specific purposes as outlined below in accordance with GDPR. We use your personal information to support and develop our connection with you. We will never share your personal data to 3rd parties unless required by law. You may contact Elements Art Classes at any time with any privacy queries or concerns. You may ask to see the personal data you have given us and request modification. Personal data means any information relating to an identified or identifiable natural person. This can include name, email address, address, and much more.

Your information

When you register to purchase classes or products, we ask for data such as your name, e-mail address, billing address, and contact details. Elements Art Classes keeps a record of this information for tax purposes and for ensuring we fulfil our contract with you. We share it with nobody; however, it is stored on relevant systems such as cloud systems, WordPress, Emails,
Couriers (to pass addresses to), and accounting systems which are GDPR compliant. We store sensitive data for as long as orders are in progress and customers remain active clients. Information required for tax and legal requirements are held for 7 years as a requirement by law. We keep a record of any orders you make from us, so we can help to deal with any enquiries or
problems you may have in the future, and so we can ensure that any information that we send to you is appropriate. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

When you attend Elements Art Classes you will be asked whether you would consent to us using photos of yourself/ your work as part of our marketing materials. By giving your consent for us to do this you understand these will be in the public domain and we assume no responsibility for the usage of this data subsequently. You may request to have your personal data removed at any time and we are more than happy to comply within 7 working days.

We keep a record of any e-mail communication you send us for 28 days, so we can track any problems or concerns you’ve had.

Elements Art Classes kindly request that you do not supply any other person’s personal data to us, unless required by law or you have their explicit consent to do so.

How we use your personal data

All the data we gather via our website or through communication with you is used to operate and expand the service we offer you and to personalise our service. How we use your personal data is dependent on the legal basis for processing your data. We are dedicated to using your personal data only for:
1. Processing your details correctly.
2. Development and expansion of the business, including examination of customers’ shopping behaviours, measurement of advertisements and product style preferences of our customers.
3. Technical management of our website.
4. Reviewing our systems.
5. Providing you with information about the services we offer.
6. Letting you know about offers and news.

Legal Basis for Processing Data

Elements Art Classes lawful basis for processing data are:
-Legal Obligation – tax purposes.
-Contract – customers that place an order with Elements Art Classes.

Requesting Your Information

If you would like to review the data you have provided to us because you feel that what we presently have on record is incorrect, and/or you would like your data erased from our records, you can do so by contacting us using the contact details below.
Under GDPR you have a right to be forgotten, to withdraw your consent, to change information we hold about you, and to restrict processing. Elements Art Classes are more than happy to comply with this in accordance with the law.

How we protect data

We recognise that the internet is not a 100% secure platform for communication and, accordingly, we cannot guarantee the security of any data you send to us (or we send to you) via the internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to safeguard your information. All personal data stored by us is kept on a server in a secure environment. The computer on which work is conducted is password protected. Data held in the cloud is password protected and held on encrypted systems. Physical data, such as postage receipts, are kept for 6 months following order completion within secure premises and then are safely destroyed.
The risks of a breach are minimal due to the precautions mentioned above being taken, and close monitoring is undertaken to ensure security systems are always up to date. Breaches will be identified, reported, managed, and resolved according to the ICO guidelines.

How you can help us protect your data

Please bear in mind that whenever you willingly divulge personal data online in non-protected situations – for example on message forums, through email, or in chat spaces – that data can be collected and used by others. In short, if you post personal data online that is accessible to the public, you may receive unsolicited communications from other parties in return. Also remember to close your browser window when you have finished using the computer. This is to ensure that others cannot access your personal data and communications if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot confirm or warrant the security of any data you communicate to us, and you do so at your own risk. Once we receive your communication, we make our best effort to ensure its security on our systems.

Further information

If you have questions about your personal data or our privacy policy, please contact us. T o see all the information we have about you, and to correct any inaccuracies, please email us.
We reserve the right to amend our privacy policy, whilst keeping it within all appropriate legislation and guidelines.

Contact Information

Catherine (Katy) Agrah – Trading as Elements Art Classes
The information above can also be used to contact our Data Protection Officer.
Katy Agrah,
60 Beaulieu Close,
Banbury,
Oxfordshire,
OX16 4FQ